FAQs & Support
Q: I Found My Campaign Report Has Backlinks Less Than 100
A: Please contact us and provide the campaign ID (can be found here)
Q: Backlink Report Has Several Inaccessible Sites/Links
A: It can happen when some directory sites experience hosting issue or their website was down due to too much traffic. It is something that beyond our control therefore the software always try to submit your link to more than 150 directory sites, so you will still get at least 100 backlinks every time.
Q: My Campaign Is Still Processing After 48Hours
A: Sometime there's an API bottleneck. Please contact us and provide the campaign ID (can be found here) if the campaign doesn't finish in 2 business day.
* PLEASE NOTE: when major problem happens like one of our IP address get blacklisted then the solution is to simply wait because surely we'll be the first to know and we will fix it out by removing the bad IP then acquire a new dedicated IP address.
For Support Please Contact Us At:
https://wpthemeplugin.zendesk.com/